Visitor management refers to the process of managing visitors who enter a building or facility to ensure that they are authorised, safe, and accounted for. Visitor management systems can be used in various types of facilities, such as office buildings, schools, hospitals, government buildings, and manufacturing plants.
The process of visitor management typically includes:
Pre-registration: Visitors may be required to pre-register before their visit, providing their name, contact information, purpose of the visit, and other relevant details.
Identification: Upon arrival, visitors are required to provide identification, such as a government-issued ID or driver's license, which is verified against the pre-registration data to ensure that they are authorized to enter the facility.
Check-in: Visitors are checked in at a designated location, such as a reception desk, where they may be asked to sign a register, wear a badge or pass, and provide other details about their visit.
Monitoring: Once inside the facility, visitors are typically monitored to ensure that they are following the rules and are not engaging in any suspicious or unauthorized activities.
Check-out: When the visitor's visit is complete, they are required to check-out to ensure that they have left the facility.
Visitor management systems can help organizations maintain security, reduce the risk of unauthorised access, and provide an audit trail of visitor activity. The systems can also be used to track visitor flow, improve visitor experience, and comply with regulations related to visitor access and safety.